We take great pride in the quality and craftsmanship of our products. Each item undergoes a meticulous quality control process to ensure that it meets our high standards before being carefully packed for shipment.

While we make every effort to prevent any mishaps, we understand that unforeseen circumstances can occur during transit. If, by any chance, you receive a damaged item that can be attributed to a fault on our part, please notify us within two days of receiving the product. This allows us to promptly address the issue and provide appropriate assistance. It is important to report any damages within this timeframe, as failure to do so may result in the loss of warranty coverage.

We are committed to your satisfaction and will handle any valid warranty claims with the utmost care and attention to ensure a resolution that meets your expectations. For detailed information on how to care for and maintain your jewelry, please visit this link. We have provided comprehensive guidelines to help you keep your pieces looking their best.

Should you have any specific questions or concerns about caring for your jewelry, please don’t hesitate to reach out to us. We are here to assist you and provide guidance on how to best care for your cherished items.